Returns & Refunds policy
You may return your order for a refund as long as it is not customized. Custom orders are non-returnable.
Please email me within 10 days of receiving your order if you’d like to start a return: hello@cruisingtinyships.com
Refunds will be issued no later than 14 days after I receive the returned item(s). Refunds will be made using the same payment method used for the original purchase.
Return Conditions
To be eligible for a return, please make sure:
Your order was purchased within the last 30 days
The item is in its original packaging
The order was not customized
I reserve the right to refuse returns that do not meet these conditions.
Return Shipping
You are responsible for the cost and risk of returning your order. Returns should be mailed to:
Cruising Tiny Ships
P.O. Box 31252
Knoxville, Tennessee 37930
I am not responsible for items damaged or lost during return shipping, so I recommend using an insured and trackable shipping service. Refunds cannot be issued without receiving the returned item or proof of delivery.
Contact
If you have any questions about this Returns & Refunds Policy, please contact me at: hello@cruisingtinyships.com
